Initial Inquiry

Contact us by email or through our website enquiry form and briefly describe your situation. There is no obligation at this stage — we want to make it easy for you to reach out.

Consultation

We schedule a consultation — in person at our Melbourne CBD office, or by phone or video — to understand your circumstances in full and give you an initial overview of your options.

Strategy & Advice

We provide clear advice on the pathway or pathways available to you, including requirements, likely timeframes, costs and any risks we’ve identified, so you can make an informed decision about how to proceed.

Preparation & Lodgement

We work with you to gather and prepare all required documentation, review your application carefully to minimise the risk of avoidable errors, and lodge it on your behalf.

Ongoing Support

Migration matters do not always resolve quickly. We keep you informed of updates, respond to any requests from the Department of Home Affairs, and remain available until your matter is resolved.